I ordered from the online shop but no adiCLUB points were awarded.

Once an order has been placed, and payment for the order has been made as stated in the Shopping Guide, adiCLUB points will be awarded after the prod... 詳細表示

How long are points valid for?

adiCLUB points will expire 12 months from the date they are earned. ※As a general rule, they expire at the end of the month 12 months later. ... 詳細表示

Can I combine several adiCLUB accounts into one?

With respect to adiCLUB accounts, one account is issued per customer's e-mail address. In order to protect the customer information associated... 詳細表示

When do adiCLUB points expire?

adiCLUB points are valid for 12 months. Generally, points expire at the end of 12 months from the month in which they were awarded. For exa... 詳細表示

Can I log in with my membership details registered before the adiCLUB service...

For members registered prior to the launch of the adiCLUB service, a transition period was established in 2018 during which members were asked to com... 詳細表示

When will the adiCLUB membership benefits such as "access to exclusive produc...

adiCLUB offers benefits for each level. Level 1 members receive access to exclusive products, while level 3 members receive pre-sale advantages, wh... 詳細表示

My registered email address is an unknown address. 【CONFIRMED App】

When you sign in with your Apple ID for the first time in the Confirmed app, select 'Sign in with Apple'「Appleでサインイン」, and on the next screen, sele... 詳細表示

Can I pre-register my credit card information?

For information security reasons, this online store does not accept registration of credit card information only prior to the first purchase. ... 詳細表示

How can I check my order history?

You can check your order history by logging in to the Online Shop and open My Account "Order History/Cancellation"「注文履歴・キャンセル」. <For PCs>.... 詳細表示

I have submitted a product review and it has been published but I have not be...

You can only earn adiCLUB points for product reviews up to 10 times per year after registering with adiCLUB. ※The amount of points earned will be ... 詳細表示