Is it possible to send the product to a place that is not the address of the ...

Once you have registered for adiCLUB, you will be able to set a different shipping address for your order. If you are not yet registered, plea... 詳細表示

Can I change the pickup period for products ordered through the in-store pick...

For Click & Collect (in-store pickup service) orders, please contact the designated store directly to discuss the pickup date. *You can check ... 詳細表示

I'm not sure if the purchase process is complete.

Once your order has been successfully processed, an "Order Completion Notification" e-mail will be sent to your e-mail address registered with adiC... 詳細表示

When can I receive my order if I order in-store pickup? When is the deadline ...

When products placed through the in-store pickup service (Click & Collect) are in stock at your designated store, you will be notified by e-mail when... 詳細表示

Is it possible to change an order placed for in-store pickup to home delivery...

You can only pick up your order at the store you specified when you placed your order. ※Once your order is confirmed, we are unable to change ... 詳細表示

Can I pick up my order at a convenience store?

This is a convenient service that allows you to pick up your order at convenience stores in Japan. When this service is available, you will be able t... 詳細表示

Notes for the case of a representative receiving products for in-store pickup...

In the event that the person who placed the order is unable to pick up the products ordered through the in-store pickup service (Click & Collect) due... 詳細表示

When will products be released that are indicated as "COMING SOON"?

Products marked "COMING SOON" in this online store are products that will be available in the near future. ※Kindly check the product page first, a... 詳細表示

Can I pay in-store when I pick up my order?

When using Click & Collect (in-store pickup service) for orders placed through the online store, payment can be made at the store where the order wil... 詳細表示

About Rakuten Pay (formerly Rakuten ID Payment)

You can use your usual Rakuten ID and password for smooth payment. Earn and spend Rakuten Points! Use Rakuten Pay, which is " Simple", "Safe", and " ... 詳細表示