What is the cash on delivery policy?
This is a payment method where payment is made in cash to the courier when the product is delivered. Payment is made via Yamato Transport's ca... 詳細表示
If the delivery address is different from the person who placed the order, to...
If the delivery address is different from the person who placed the order, the person who placed the order will receive a billing email. 詳細表示
You can issue your own delivery receipts from the Order History 「注文履歴」screen in My Account「マイアカウント」. (You can also issue a delivery receipt from t... 詳細表示
Can I get a receipt for my order? (Credit card, NP deferred payment, Paidy)
You can issue a receipt from My Account「マイアカウント」. To issue your own receipt, please do so after receiving an email notification of shipment completio... 詳細表示
Can you send a receipt with the products?
The Online Shop is not able to send a receipt with the product due to our system's limitations. However, you can request a receipt yourself in the 'O... 詳細表示
What should I do if an error occurs during the order process with credit card...
Kindly check that the credit card details you have entered are correct. If the card details are correct, please contact your credit card company. ... 詳細表示
I have received my order with NP deferred payment, but there is no invoice i...
For products ordered via "NP deferred payment" in this online shop, NP deferred payment will send a short message (SMS) to the phone number or email ... 詳細表示
Is it possible to reissue an invoice for NP deferred payment?
The deferred payment system for ordered products is supported by "NP deferred payment" of Net Protections, Inc. Please contact the NP Support Desk be... 詳細表示
Is it possible to issue a receipt for products purchased by cash-on-delivery?
In the case of cash on delivery (COD) purchases, the delivery company is the collection agent and the driver's receipt at the time of delivery is the... 詳細表示
Can I order with a credit card in the name of a family member or friend?
In general, this online store does not accept credit cards in the name of a family member or friend who is not the person who placed the order. ... 詳細表示
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