Is it possible to exchange products in case of "wrong product", "wrong image"...
We are unable to accept exchanges for reasons other than product defects or incorrect delivery, as we do not have a system in place for changing size... 詳細表示
The size doesn't fit and I want to exchange it.
We don’t accept exchanges for any reason other than defective product(s) or misdelivery, as we don’t have a system in place for exchanges at the cust... 詳細表示
Can I exchange or change the size?
We don’t accept exchanges for any reason other than defective product(s) or misdelivery, as we don’t have a system in place for exchanges at the cu... 詳細表示
I ordered the wrong size and want to exchange it.
We don’t accept exchanges for any reason other than defective product(s) or misdelivery, as we don’t have a system in place for exchanges at the cust... 詳細表示
Can I exchange product(s) ordered through the in-store pickup service [Click ...
We are unable to accept exchanges of products at the customer's convenience because we do not have an exchange system in place for requests for siz... 詳細表示
The color and/or shape of the product I received is different from my image a...
The product colors and shapes shown in this online store may look different depending on the environment in which the product image was taken and t... 詳細表示
The pattern of the product is different from the picture in the online store....
For products with a total pattern, the pattern may differ for each product depending on where the fabric is cut. ※The same applies to some product... 詳細表示
I ordered the wrong product(s) and want to exchange it.
We don’t accept exchanges for any reason other than defective product(s) or misdelivery, as we don’t have a system in place for exchanges at the cust... 詳細表示
I couldn't receive my order and it has been sent back to you, can you resend...
As soon as the product(s) is(are) returned to our warehouse and available for the reshipment, we will send you an email with the subject line "Your o... 詳細表示
Is it possible to have products that are stated as "Store Stock Only" 「店舗在庫の...
For sizes marked "Store Stock Only"「店舗在庫のみ」, one of the shipping methods of "Delivery from Store" 「店舗からの配送」is available for some products only. ※F... 詳細表示
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