It may take up to one week for adiCLUB points to be awarded for products purchased by logging in to adiCLUB on our online store or by presenting your adiCLUB membership card at our directly-managed stores.

 

If your points are not reflected after the above period, please contact us using the e-mail inquiry form linked below.

 

※When you contact us, please let us know about the following items along with the items you entered in the form so that we can check your inquiry smoothly. Thank you for your cooperation.

 

1. Your adiCLUB membership ID：

2. Your order number (if you ordered from this online store )：

3.Date of purchase (if purchased at a directly managed store)：

4. Store of purchase (if purchased at a directly-managed store)：

5. Receipt No. (if purchased at a directly-managed store)：

 

【Please click here to fill out the inquiry form.】