• No : 2823
  • 公開日時 : 2022/10/06 12:53
  • 印刷

I have completed the return request process through My Account, but when do I have to send the product(s) back?

カテゴリー : 

回答 Answer

Once you have been issued a return request number, ship the product within 7 days to arrive at our warehouse.
※The arrival deadline is indicated at the bottom of the return request number on the screen when the return request process is completed.
※We may not be able to provide refunds for returned products that arrived after the deadline.
※If you have any questions about how to return products after completing the return request procedure, kindly contact us by e-mail.
【Please click here to fill out the inquiry form.】