• No : 2971
  • 公開日時 : 2023/03/17 16:08
  • 印刷

During the ordering process, the box to enter my credit card information disappeared. What should I do?

回答 Answer

If you make an error in entering your credit card information several times when placing an order, the system will automatically lock the order and hide the fields for entering your credit card information. You will need to unlock your credit card information from us.
※You cannot unlock the card that has been disabled in the online store by yourself.
※If you wish to unlock your account, please provide us with your name, phone number, and e-mail address registered in the online store.
※After unlocking the card, please check the "card number" and "card expiration date" carefully before entering the information again.
If you have any questions, feel free to contact us.
【Please click here to fill out the inquiry form.】