• No : 2977
  • 公開日時 : 2023/03/17 16:18
  • 印刷

I forgot to apply the discount coupon. Can I apply it after ordering?

回答 Answer

 
Due to our system, once an order is confirmed, it will be shipped and cannot be restored to the status before the order was confirmed. Therefore, we cannot accept the coupon application after the order is confirmed. Thank you for your understanding in advance.
 
However, you can cancel your order within 30 minutes after the order is completed. If you wish to change any of the above items, please cancel your order by yourself and place a new order with the details you wish to change.
 
※When placing an order again, please be sure to check the stock of the desired product before canceling. Also, the amount may change at the time of order confirmation. Appreciate your understanding in advance.
 
We do not accept cancellations for orders with the status "Preparing for shipment" 「出荷準備中」or "Payment has been received"「入金済み」, or for pre-order products.
 
■Click here for cancellation procedures.