This section explains about the case in which an order placed with NP deferred payment has been returned before payment is made.

■If all your purchased products are returned before payment is made

We will process your return and cancel your billing, so you do not need to pay. When you receive a "return receipt" email from us, please discard the invoice.

※It may take a few days to send you a "return receipt" email.

■If you return only a portion of your order before payment is made

After we have completed the return procedure, we will send you a new invoice for the remaining products, excluding the returned products.

※When you receive the new invoice with the adjusted amount, please discard the initial invoice and complete the payment using the new invoice.

※Please allow approximately one week for the new invoice to arrive after we receive the returned product.