I ordered from the online shop but no adiCLUB points were awarded.
pick-up. If you have fulfilled the above conditions but have not been awarded points, please contact our customer service by e-mail with the following 詳細表示
? In the event that you have placed a guest purchase order and for some reason have not received an email, and you are unable to confirm your order number or order 詳細表示
Can I use my coupon at the store?
on the coupon delivery page and in the e-mail you receive. In order to apply for a discount, simply present the barcode on your smart phone or other device at 詳細表示
order within 30 minutes of placing your order, kindly contact us for further assistance. If you have any questions, feel free to email us. 【Please click here to 詳細表示
What is the size (dimensions) and capacity of the bag or backpack?
. If you have any questions, feel free to email us. 【Please click here to fill out the inquiry form.】 詳細表示
I want to know when the product was manufactured.
products with no production date listed. Thank you for your understanding in advance. If you have any questions, feel free to email us. 【Please click here to fill 詳細表示
I forgot my password so cannot login.
your personal information, we are unable to provide you with your registered password. Access the link below, enter your e-mail address, and you will 詳細表示
店頭受取サービス注文商品の受け取りの際に必要なものはありますか【Click&Collect】
「注文完了メールに記載のあるご注文番号」、および「身分証(免許証・保険証・パスポートなど)」によりご本人であることの確認をさせていただきます。 注文番号記載の注文完了メールの印刷または、スマートフォン等でメール本文をご提示願います。 詳細表示
I want to check if you have received my return after I sent it.
either a "Notification of receipt of return"「ご返品受領のお知らせ」 or "We are contacting you regarding your return"「返品の件で、ご連絡申し上げます」 email. Kindly wait for a while until we 詳細表示
What kind of information will I receive if I sign up for the newsletter?
. ※The email will be delivered in HTML and text format for PCs, and text format for cell phones. ※Please set up your domain to receive the message. Domain 詳細表示
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