The desired payment method is not displayed during the ordering process.

If the desired payment method is not displayed during the ordering process, please try the following solutions. ■ If only specific payment methods (such a... 詳細表示

How can I make a purchase (guest purchase) without registering as a member?

This section explains the procedure for making a guest purchase (purchase without registering as a member) in our online store. ≪PC≫ Add the products you... 詳細表示

Can I order multiple marking products at the same time?

For products that can be marked ( name-printing ) such as football uniforms, we are unable to accept multiple purchases at the same time with marking ( name-... 詳細表示

Can I cancel the order if the size does not fit when I try it on before picki...

If the size does not fit when trying on the product before picking it up at the store, you may cancel the order without receiving it. If you wish to cance... 詳細表示

I can't cancel my order.

Orders cannot be cancelled if any of the following conditions apply/ ・Orders placed more than 30 minutes after the completion of the order process. ・Orde... 詳細表示

How can I get coupons?

Coupons are given as a benefit of newsletter subscription and adiCLUB membership. If you wish to subscribe to our newsletter, simply visit the "Newsletter... 詳細表示

I want to specify the delivery date and time.

Delivery date and time can be specified on the order processing screen. ※We are unable to accept delivery on dates and times that are not displayed on the... 詳細表示

What is "in-store pickup only"?

For products that are displayed as " Store Stock Only," 「店舗在庫のみ」orders must be placed for pickup at the store where the product is displayed. In addition,... 詳細表示

Since this is a gift order, please don't put the invoice in the package.

We do not ship orders without the INVOICE, as this is necessary in the event of a return for the customer's convenience or a product defect. However, it i... 詳細表示

Can I order multiple " Store Stock Only" products at the same time 【Click & C...

For "Store Stock Only"「店舗在庫のみ」 products, only one product can be ordered at a time in one order due to product arrangements at the store. Also, orders can... 詳細表示