After a customer places an order through the Online Shop, the staff at each store will check and prepare the products for the customer's order.
Therefore, it may take a few days to inform you of the final pickup status, depending on the status of your order and store busyness. We appreciate your understanding in advance.
If you do not receive any information regarding your order receipt by e-mail after 5 days from the date of your order, please contact the store where you received your order directly as indicated in the order completion e-mail.
FAQで解決できなかったお客様へ
チャットでのお問い合わせをご希望の場合は下記バナーをクリックしてください。
土・日・祝 9:30~18:00
(年末年始などの特定日を除く)
お電話での対応をご希望の方は下記ナビダイアルをご案内しております。