Is it possible to change an order placed for in-store pickup to home delivery...
You can only pick up your order at the store you specified when you placed your order. ※Once your order is confirmed, we are unable to change ... 詳細表示
Multiple purchase campaign discounts cannot be applied to in-store pickup pro...
For in-store pickup orders, only one product per order will be available for "in-store stock only"「店舗在庫のみ」 products due to product arrangements at the stor... 詳細表示
Can I cancel the order if the size does not fit when I try it on before picki...
If the size does not fit when trying on the product before picking it up at the store, you may cancel the order without receiving it. If you wish to cance... 詳細表示
Can I cancel my order for in-store pickup service at the customer service cen...
Cancellations are accepted at the Customer Service Center when the "Cancel" button is displayed on the "Order History/Cancel" 「注文履歴・キャンセル」screen in the "My A... 詳細表示
「店舗取り置き」で購入したが、注文在庫確認のメールが届いた後の連絡が来ない【Click&Collect】
「店舗取り置き」でご注文いただきました商品は、 お客様が本オンラインショップでご注文をお申し込みいただいた後、 各店舗のスタッフが順次、商品の確認およびご用意を行ないます。 そのため、ご注文の受付状況ならびに店舗の混雑状況などにより、 最終的なお受け取りについてのご案内までに ... 詳細表示
Can I return product(s) ordered with the in-store pickup service [Click&Colle...
You may return the product(s) purchasing from our online shop for your convenience if it is within 30 days of delivery and does not fall under any of... 詳細表示
Can I exchange product(s) ordered through the in-store pickup service [Click ...
We are unable to accept exchanges of products at the customer's convenience because we do not have an exchange system in place for requests for siz... 詳細表示
What do I need to bring to pick up my in-store pickup order? 【Click&Collect】
We will check your order number as shown in your order confirmation email or your identification (driver's license, insurance card, passport, etc.) ... 詳細表示
Can I order multiple " Store Stock Only" products at the same time 【Click & C...
For "Store Stock Only"「店舗在庫のみ」 products, only one product can be ordered at a time in one order due to product arrangements at the store. Also, orders can... 詳細表示
店頭受取サービスで注文した商品を返品できますか【Click&Collect】
本オンラインショップではご購入いただいた商品のうち、お受け取り後30日以内のもので弊社が定める返品不可項目に該当しない商品については、お客様都合でのご返品を承ります。 お受け取りいただいた直営店舗、または本オンラインショップより返品手続が可能でございます。 ※直営店舗でのご試着および受取り後のご返品につい... 詳細表示
65件中 21 - 30 件を表示