Can I log in with my membership details registered before the adiCLUB service...
longer available, and you cannot currently log in with an email address and password that have not been transferred to an adiCLUB ID. Thank you for your 詳細表示
What do I need to bring to pick up my in-store pickup order? 【Click&Collect】
We will check your order number as shown in your order confirmation email or your identification (driver's license, insurance card, passport, etc 詳細表示
Which shipping carrier do you use?
You will find the delivery company responsible for the delivery of the products in the " Shipping notification email "「発送完了のお知らせメール」 sent to you after 詳細表示
Shoelace length is different on the left and right.
more than 10 cm between the left and right laces, kindly contact us If you have any questions, feel free to email us. 【Please click here to fill out the 詳細表示
How can I check the delivery status of my in-store pickup service order [Clic...
will receive an e-mail notifying you of the arrival of your order when it arrives at the designated directly-managed store. Kindly wait for the arrival email from 詳細表示
アディダス公式オンラインショップの楽天・Yahoo!で購入した商品の領収書は発行できますか。
●●●●」 ・URL付eメールの受信を拒否されている場合は、 当社からのメールを受信することができない場合がありますので、 受信できるようご設定ください。 ・eメール受信制限の設定方法につきましては、各携帯電話会社、 プロバイダのウェブサイトでご確認ください。 詳細表示
Can I get a receipt for my order? (Credit card, NP deferred payment, Paidy)
You can issue a receipt from My Account「マイアカウント」. To issue your own receipt, please do so after receiving an email notification of shipment completion 詳細表示
The order scheduled for delivery by Scatch has been returned without a delive...
returned to our warehouse and is ready for reshipment, we will send you an email with the subject line "Your order could not be delivered" with a reshipment notice, so 詳細表示
I have received my order with NP deferred payment, but there is no invoice i...
For products ordered via "NP deferred payment" in this online shop, NP deferred payment will send a short message (SMS) to the phone number or email 詳細表示
What are "Reception Number", "Authentication Key 1" and "Authentication Key 2...
made via CASH POST, the Reception Number and Authentication Key info will be stated in the email sent from adidas with the subject “【adidas Online Shop】Refund 詳細表示
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