How long does it take for the tracking number to be reflected in the delivery...
store increases or immediately after the "Shipment Completion Notification" e-mail is sent, the delivery status of your order may be displayed as "Tracking Number 詳細表示
I want to change the delivery date and time.
Notification"「発送完了のお知らせ」e-mail sent at the time of the shipment. 詳細表示
I presented my adiCLUB digital membership card and purchased a product, but m...
adiCLUB membership card at our directly-managed stores. If your points are not reflected after the above period, please contact us using the e-mail inquiry 詳細表示
During the ordering process, the box to enter my credit card information disa...
been disabled in the online store by yourself. ※If you wish to unlock your account, please provide us with your name, phone number, and e-mail address 詳細表示
Are there any benefits to registering as a member?
Free membership registration is a convenient way to shop at this online store. Membership registration offers the following advantages. ・E-mail 詳細表示
I receive your newsletter, but I cannot log in to the adidas Online Shop.
login does not improve, please contact us from the link below so that we can check your status. ※When contacting us, we will ask you for your e-mail address 詳細表示
Why is the price of the product I checked before different from the price of...
. Make sure you check the product price listed in the "Order Confirmation E-mail" 「ご注文内容確認メール」sent to you after the order process is completed. ※The prices are 詳細表示
I want to cancel my order for in-store pickup. 【Click&Collect】
directly. ※The store where you will receive your order is indicated in the "Order Receipt Completion Notification"「注文受付完了のお知らせ」 e-mail sent to you after the order 詳細表示
I want to cancel my return request.
the order number and e-mail address of the order you wish to cancel the return request and select "Inquire Order".「注文を照会する」 【3】When your order history appears 詳細表示
What is the NP deferred prepayment?
deferred payment for your order, you will be contacted by SMS (short message) to your e-mail address or phone number for the billing, and please make the payment 詳細表示
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