Does adidas have a defective product claim process?
We kindly ask you to let us know about the defect product from the e-mail form. ※We’re unable accept defect inquiry through AI chat nor chat 詳細表示
I want to check what adiCLUB stage I am in.
Learn how to check your current adiCLUB stage in the app. Log in with your adiCLUB registered e-mail address and password. Select the 詳細表示
Is it possible to make an order from a store for products that are SOLD OUT i...
for products that are not available in adidas japan. If you have any questions about our stock, feel free to contact us by e-mail. 【Please click 詳細表示
of your account information, so you can use this service with peace of mind. When we are ready to refund through CASH POST, we will contact you by e-mail 詳細表示
I have not received any contact after sending the return.
の件で、ご連絡申し上げます」 e-mail. Therefore, it usually takes 1-2 weeks for us to contact you by e-mail after receiving your return. ※During peak season, it may 詳細表示
The due date for receiving CASH POST refunds has passed.
information from us ※The refund due date for CASH POST is indicated in the following section of the refund information e-mail (subject: [adidas Online Shop 詳細表示
My order has not been shipped as scheduled.
, a "Notification of Shipment Completion" 「発送完了のお知らせ」e-mail will be sent to your registered e-mail address. There may be delays in the shipment of products 詳細表示
case you delete the coupon delivery e-mail, our system will not be able to resend the e-mail. Thank you for your understanding in advance. *In the event that the 詳細表示
adiCLUBを退会した場合、弊社ニュースレター配信も停止となりますが、 システム上の都合で退会から実際のメールの停止までに10日ほどお時間を要す場合があります。 その間は退会が完了していてもニュースレターをお届けする場合がございます。予め、ご了承ください。 退会手続き完了後、10日経過 詳細表示
なります。 ※修理は有償修理にて承る場合がございます。 また、箇所や状態によっては対応できない場合もございます。予め、ご了承ください。 恐れ入りますが、下記必要項目について、 メールフォームよりご連絡をお願いします。 1.お名前フルネーム・フリガナ 2.郵便番号・ご住所 3.電話番号 4 詳細表示
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