Can I purchase or exchange accessory parts such as shoes, clothing and bags?

any problems with your order, please contact us by email. 【Please click here to fill out the inquiry form.】 詳細表示

I tried to enter the CASH POST "Receipt Number", "Authentication Key 1" and "...

Receipt Number and Authentication Keys 1 and 2 are the passwords required for the CASH POST refund procedure. The passwords are listed in the email 詳細表示

I returned a product(s) after paying with NP deferred payment. How can I get ...

completed the return procedure. When your refund is ready, we will send an e-mail to the e-mail address registered in the Online Shop regarding the refund procedure 詳細表示

I returned my order after I paid with NP deferred payment service. How can I ...

"CASH POST" service after we have completed our return procedure. When your refund is ready, we will send an e-mail to the e-mail address registered in this 詳細表示

パスワードを忘れたので、ログインできません。

ログインパスワードが不明な場合は、「パスワードの変更」ページから パスワードの再発行手続きをお願いいたします。 ※個人情報保護の観点からお客様窓口ではご登録パスワードのご案内は致しかねます。 下記のパスワードの変更ページからご登録のメールアドレスをご入力ください。 パスワードリセットの方法をメールにて 詳細表示

I want to check my current adiCLUB level.

【1】Log in here with the e-mail address and password you have registered with adiCLUB. 【2】You will see your current level on the screen 詳細表示

I'm not sure if the purchase process is complete.

Once your order has been successfully processed, an "Order Completion Notification" e-mail will be sent to your e-mail address registered with 詳細表示

When can I receive my order if I order in-store pickup? When is the deadline ...

When products placed through the in-store pickup service (Click & Collect) are in stock at your designated store, you will be notified by e-mail when 詳細表示

I have ordered with NP deferred payment, but my order has been cancelled, wh...

pass the credit check. You will receive an email with the details of the cancellation in the subject line "[adidas] Order Cancellation Notification"「【adidas 詳細表示

I'd like to check my delivery status.

Registered"「伝票番号未登録」. Normally, the status will be reflected by 10:00 p.m. on the day of the " Notification of Shipment Completion"「発送完了メール」email but it may be reflected 詳細表示