Can I get free wrapping materials and shopping bags?

Wrapping materials are not given free of charge. There is a fee for gift wrapping. 詳細表示

Is it possible to wrap my order? 【adidas smartphone app】

wrapping material provided in advance, only the wrapping material will be enclosed in the package even if "Wrapping"「ラッピング」 is selected. We apologize for any 詳細表示

Can I gift wrap products ordered through the in-store pickup service [Click &...

For products ordered via Click & Collect (in-store pick-up service), wrapping is available at the shop where you pick up your order. Kindly let the 詳細表示

I want to send it as a gift, so I would like the amount on the price tag and...

the price tag to be unrecognizable, you must select the gift wrapping option ( with a fee) when you place your order. If you choose the gift wrapping option, we 詳細表示

I cannot select the "Place Order" button on the checkout screen. 【adidas sma...

Method" 「お支払い方法」on the checkout screen. ※If you wish to use a coupon, please enter the coupon code. Also, to request gift wrapping, please specify gift wrapping 詳細表示

Can I change the contents of my order?

color, size, or quantity ・Cancel a part of your order ・Change of gift wrapping details (color and wrapping material included in the package etc) ・Change of 詳細表示

How to return your product.

customer's convenience, the customer is responsible for shipping and handling charges at the time of purchase, gift wrapping, and prepaid shipping charges at the time 詳細表示

What kind of service is in-store pickup?【Click & Collect】

. ※Split orders are processed differently for shipping and may not be delivered to stores on the same day. ■About Gift Wrapping For orders with Click 詳細表示

I want to return or exchange a product(s) purchased from a pre-order.

responsible for shipping and handling charges at the time of purchase, gift wrapping, and prepaid shipping charges at the time of return, whether or not you are a 詳細表示

Why is the refund amount less than the purchase price?

convenience, regardless of the condition of the package or membership registration, all shipping and handling charges and gift wrapping fees will be the responsibility of 詳細表示