Can you send a receipt with the products?

'Order History'「注文履歴」 in the 'My Account' 「マイアカウント」section of the online shop (link) or on the order search「注文検索」 screen. Issuing receipts Amazon Pay 詳細表示

It has been less than 30 minutes since my order was placed, but the cancel bu...

Orders can be cancelled on the "Order History" 「注文履歴」page in the "My Account" 「マイアカウント」menu, with the exception of certain products. You can 詳細表示

I placed an order for convenience store pickup, but there is no authorizatio...

The authorization number for the convenience store pickup service will be displayed on the Order History「注文履歴」 page of My Account 「マイアカウント 詳細表示

How can I check my order history?

You can check your order history by logging in to the Online Shop and open My Account "Order History/Cancellation"「注文履歴・キャンセル」. <For PCs>. ■1 詳細表示

How can I check the delivery status of my in-store pickup service order [Clic...

us. You can check the delivery status in "Order Search" 「注文検索」or "Order History" 「注文履歴」in "My Account". In case you do not receive an email from the store 詳細表示

I ordered the wrong size, color or quantity of products.

please cancel the order by yourself and place a new order. ※You may cancel your order on the "Order History/Cancel"「 注文履歴・キャンセル」 page of the "My Account"「 マイアカウント 詳細表示

Can I get a receipt?

You can issue your own delivery receipts from the Order History 「注文履歴」screen in My Account「マイアカウント」. (You can also issue a delivery receipt from the 詳細表示

Can I cancel my order?

. ≪Smartphone≫ 【1】Open the menu from the top left corner of the top page and select "Order History"「注文履歴」. 【2】Select " Order Cancellation" 「注文のキャンセル」from the 詳細表示

Can I change the contents of my order?

/Cancel"「 注文履歴・キャンセル」 page of the "My Account"「 マイアカウント」 menu, as long as the order is in the "New Order" 「新規受注」or "Waiting for Payment" 「入金待ち」status and the Cancel 詳細表示