Can you send a receipt with the products?
'Order History'「注文履歴」 in the 'My Account' 「マイアカウント」section of the online shop (link) or on the order search「注文検索」 screen. Issuing receipts Amazon Pay 詳細表示
It has been less than 30 minutes since my order was placed, but the cancel bu...
Orders can be cancelled on the "Order History" 「注文履歴」page in the "My Account" 「マイアカウント」menu, with the exception of certain products. You can 詳細表示
Can I cancel my order for in-store pickup service at the customer service cen...
Cancellations are accepted at the Customer Service Center when the "Cancel" button is displayed on the "Order History/Cancel" 「注文履歴・キャンセル」screen in the "My 詳細表示
Can you issue a handwritten receipt?
We do not issue handwritten receipts at this online store. You can issue a receipt from the order history screen「注文履歴画面」 or the order search screen「注文検索画面 詳細表示
I placed an order for convenience store pickup, but there is no authorizatio...
The authorization number for the convenience store pickup service will be displayed on the Order History「注文履歴」 page of My Account 「マイアカウント 詳細表示
How can I check my order history?
You can check your order history by logging in to the Online Shop and open My Account "Order History/Cancellation"「注文履歴・キャンセル」. <For PCs>. ■1 詳細表示
How can I check the delivery status of my in-store pickup service order [Clic...
us. You can check the delivery status in "Order Search" 「注文検索」or "Order History" 「注文履歴」in "My Account". In case you do not receive an email from the store 詳細表示
Can I order additional products to what I have already ordered?
the "Order History/Cancel" 「注文履歴・キャンセル」page in the "My Account"「マイアカウント」 menu within 30 minutes of order completion, you can cancel your order. After canceling 詳細表示
I want to cancel my order for in-store pickup. 【Click&Collect】
on the "Order History/Cancel" 「注文履歴・キャンセル」page in the "My Account"「マイアカウント」 menu of this online store if the order is in the status of "New Order"「新規受注」 or 詳細表示
I ordered the wrong size, color or quantity of products.
please cancel the order by yourself and place a new order. ※You may cancel your order on the "Order History/Cancel"「 注文履歴・キャンセル」 page of the "My Account"「 マイアカウント 詳細表示
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