I couldn't receive my order and it has been sent back to you, can you resend...

order could not be delivered"「ご注文いただいた商品が配送できませんでした」. You will be able to request a re-shipment after you have received the above e-mail. ※We cannot 詳細表示

Can I pick up my order at a convenience store?

products, golf bags, etc.) ・When you select "Delivery from store"「店舗からの配送」 for your order. ※When the "Pickup at Convenience Stores"「コンビニで受け取る」 option is not 詳細表示

I forgot my password so cannot login.

If you don’t remember your login password, please access to the "password change"「パスワードの変更」page to reissue your password. ※For the protection of 詳細表示

May I ask the reason for the difference between the "earliest delivery date" ...

"「お届け日指定」 displayed during the order procedure may differ. ■The "earliest delivery date"「最短お届け日」 indicated on the product page: the estimated delivery date 詳細表示

Is it possible to have products that are stated as "Store Stock Only" 「店舗在庫の...

store"「店舗からの配送」. After selecting the size, the products indicated as " Put the product on hold"「取り寄せ・取り置き注文する」 on the order procedure button are available for 詳細表示

I want to specify the delivery date and time.

wish to change the delivery date and time, please click "Change"「変更」 on the purchase procedure screen. The "Delivery Date and Time"「お届け日時」 and "Delivery Time Zone 詳細表示

How can I make a purchase (guest purchase) without registering as a member?

confirmation screen that appears next. ① Billing Information(注文者情報) ② Shipping Method(配送方法) ③ Delivery Date & Time(お届け日時) ④ Payment Method(決済方法) ⑤ Gift Wrapping(ギフト 詳細表示

Is there an easy way to display the adiCLUB membership card?

. 【1】 Select the "Add to Apple Wallet"「Apple Walletに追加」 button displayed on your digital membership card. 【2】 When the Add Payment Method screen 詳細表示

How can I stop receiving the newsletter?

. 【1】 Select "Unsubscribe" 「配信解除」at the bottom of the newsletter text that you have received. 【2】 When the next screen appears, select "Yes, I want to 詳細表示