How can I stop receiving the newsletter?

. 【1】 Select "Unsubscribe" 「配信解除」at the bottom of the newsletter text that you have received. 【2】 When the next screen appears, select "Yes, I want to 詳細表示

Is there an easy way to display the adiCLUB membership card?

. 【1】 Select the "Add to Apple Wallet"「Apple Walletに追加」 button displayed on your digital membership card. 【2】 When the Add Payment Method screen 詳細表示

Is it possible to have products that are stated as "Store Stock Only" 「店舗在庫の...

store"「店舗からの配送」. After selecting the size, the products indicated as " Put the product on hold"「取り寄せ・取り置き注文する」 on the order procedure button are available for 詳細表示

I forgot my password so cannot login.

If you don’t remember your login password, please access to the "password change"「パスワードの変更」page to reissue your password. ※For the protection of 詳細表示

I couldn't receive my order and it has been sent back to you, can you resend...

order could not be delivered"「ご注文いただいた商品が配送できませんでした」. You will be able to request a re-shipment after you have received the above e-mail. ※We cannot 詳細表示

I have not received my order.

and time indicated in the e-mail, and there may be a delay. Check the estimated shipping date on the "Order Comfirmation Notification" 「注文受付完了のお知らせ」email 詳細表示

Can I pay in-store when I pick up my order?

shopping cart, click on the "Delivery Method"「配送方法」you will see "Pick up at an adidas directly-managed store," 「adidas直営店で受け取る」and specify the store where you would 詳細表示

How can I check the delivery status of my in-store pickup service order [Clic...

us. You can check the delivery status in "Order Search" 「注文検索」or "Order History" 「注文履歴」in "My Account". In case you do not receive an email from the store 詳細表示

I have not registered in My Account, can I return it?

-order products, are not eligible for return. ■Order search(注文検索) 詳細表示

When will my order ship?

If your order has not been shipped, please check the estimated delivery date indicated in the "Shipment Completion Notification" 「注文受付完了のお知らせ」e-mail 詳細表示