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How can I make a purchase (guest purchase) without registering as a member?
confirmation screen that appears next. ① Billing Information(注文者情報) ② Shipping Method(配送方法) ③ Delivery Date & Time(お届け日時) ④ Payment Method(決済方法) ⑤ Gift Wrapping(ギフト 詳細表示
I want to specify the delivery date and time.
wish to change the delivery date and time, please click "Change"「変更」 on the purchase procedure screen. The "Delivery Date and Time"「お届け日時」 and "Delivery Time Zone 詳細表示
Can I pick up my order at a convenience store?
products, golf bags, etc.) ・When you select "Delivery from store"「店舗からの配送」 for your order. ※When the "Pickup at Convenience Stores"「コンビニで受け取る」 option is not 詳細表示
What is "in-store pickup only"?
store pickup, "Place a hold order"「取り置き注文する」 is displayed on the order procedure button after selecting the size. ※ When delivery service from the store is 詳細表示
I'm not sure if the purchase process is complete.
successfully, please check your e-mail folder first. If you receive an "Order Completion Notification" 「注文完了のお知らせ」e-mail, your order has been successfully completed 詳細表示
The "Order Number" 「ご注文番号」issued upon completion of an order at the Online Shop is shown below in the "Order Completion Notification" 「注文完了のお知らせ」and "Shipment 詳細表示
Why is the price of the product I checked before different from the price of...
. Make sure you check the product price listed in the "Order Confirmation E-mail" 「ご注文内容確認メール」sent to you after the order process is completed. ※The prices are 詳細表示
I would like to change the pick-up location. 【Click&Collect】
will find the information in the "Notification of Order Receipt"「注文受付完了のお知らせ」 e-mail sent to you after your order has been placed. 詳細表示
I placed an order for convenience store pickup, but there is no authorizatio...
The authorization number for the convenience store pickup service will be displayed on the Order History「注文履歴」 page of My Account 「マイアカウント 詳細表示
My purchase amount is more than 13,200 yen, but I'm being charged for shipping
description on each product page. For confirmation of the contents of your order, please check the "Order Search" 「注文検索」on the Online Shop website. 詳細表示
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