What kind of service is in-store pickup?【Click & Collect】

Click & Collect" is a service that allows you to pick up your order at our directly-managed stores. If the store you wish to pick up your order 詳細表示

Can I change the pickup period for products ordered through the in-store pick...

For Click & Collect (in-store pickup service) orders, please contact the designated store directly to discuss the pickup date. *You can check 詳細表示

What should I do if I cannot receive my in-store pickup order by the due date...

Orders for in-store pickup service (Click & Collect) must be picked up at the designated store "within 7 days from the date of receipt of the pickup 詳細表示

Notes for the case of a representative receiving products for in-store pickup...

In the event that the person who placed the order is unable to pick up the products ordered through the in-store pickup service (Click & Collect) due 詳細表示

When can I receive my order if I order in-store pickup? When is the deadline ...

When products placed through the in-store pickup service (Click & Collect) are in stock at your designated store, you will be notified by e-mail when 詳細表示

I would like to change the pick-up location. 【Click&Collect】

For products ordered for in-store pickup, the order is managed by the store, so our customer service cannot accept changes to the store where the pro... 詳細表示

Can I order multiple " Store Stock Only" products at the same time 【Click & C...

For "Store Stock Only"「店舗在庫のみ」 products, only one product can be ordered at a time in one order due to product arrangements at the store. Also, orders can... 詳細表示

What do I need to bring to pick up my in-store pickup order? 【Click&Collect】

We will check your order number as shown in your order confirmation email or your identification (driver's license, insurance card, passport, etc.) ... 詳細表示

Can I cancel the order if the size does not fit when I try it on before picki...

If the size does not fit when trying on the product before picking it up at the store, you may cancel the order without receiving it. If you wish to cance... 詳細表示

Multiple purchase campaign discounts cannot be applied to in-store pickup pro...

For in-store pickup orders, only one product per order will be available for "in-store stock only"「店舗在庫のみ」 products due to product arrangements at the stor... 詳細表示