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It has been less than 30 minutes since my order was placed, but the cancel bu...
Orders can be cancelled on the "Order History" 「注文履歴」page in the "My Account" 「マイアカウント」menu, with the exception of certain products. You can 詳細表示
Can I cancel my order for in-store pickup service at the customer service cen...
Cancellations are accepted at the Customer Service Center when the "Cancel" button is displayed on the "Order History/Cancel" 「注文履歴・キャンセル」screen in the "My 詳細表示
Can I order additional products to what I have already ordered?
the "Order History/Cancel" 「注文履歴・キャンセル」page in the "My Account"「マイアカウント」 menu within 30 minutes of order completion, you can cancel your order. After canceling 詳細表示
I want to cancel my order for in-store pickup. 【Click&Collect】
on the "Order History/Cancel" 「注文履歴・キャンセル」page in the "My Account"「マイアカウント」 menu of this online store if the order is in the status of "New Order"「新規受注」 or 詳細表示
I ordered the wrong size, color or quantity of products.
please cancel the order by yourself and place a new order. ※You may cancel your order on the "Order History/Cancel"「 注文履歴・キャンセル」 page of the "My Account"「 マイアカウント 詳細表示
. ≪Smartphone≫ 【1】Open the menu from the top left corner of the top page and select "Order History"「注文履歴」. 【2】Select " Order Cancellation" 「注文のキャンセル」from the 詳細表示
Can I change the contents of my order?
/Cancel"「 注文履歴・キャンセル」 page of the "My Account"「 マイアカウント」 menu, as long as the order is in the "New Order" 「新規受注」or "Waiting for Payment" 「入金待ち」status and the Cancel 詳細表示
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