I would like to cancel the return of a product(s) for which I have completed...
If you want to cancel your return request after you have completed the return request process, please go to your "My Account" page of our online stor... 詳細表示
Is it possible to return the product to a store other than the store where I ...
Products(s) ordered through the online store can be returned to a different store than where you received them. In this case, please bring your order... 詳細表示
The quantity of goods received was insufficient, what should I do?
We apologize for any inconvenience caused by the delivery of your order through our online store. We will check the delivery status of your or... 詳細表示
Can I use my adiCLUB points for purchases?
The points you earn in adiCLUB are used to determine your level and cannot be used as a discount on purchases. Therefore, points cannot be used in co... 詳細表示
How long does it take to receive a refund after returning product(s)?
After completing the return request process, we kindly ask you to send the product(s) to the designated address. After the product arrives at our war... 詳細表示
Is it still possible to return a product(s) even if the paper tag (price tag...
Even if the paper tag (price tag) has been removed from the product(s) before returning it, if the paper tag (price tag) itself is not stained or damag... 詳細表示
I have a problem with a product(s) which I purchased in a store. Can I retur...
If you have a problem with our adidas products purchased in-store, contact us using our e-mail inquiry form with the following information. ※We ar... 詳細表示
I want to return the product(s) because the pattern is different from the pic...
The pattern may be different for each product (s) depending on where the fabric is cut. ※This also applies to some product(s) with "multi-colo... 詳細表示
My order has not been shipped as scheduled.
It may take some time to ship your order due to an increase in the number of orders following a sale or other event. After the product has been shipp... 詳細表示
I want to check what adiCLUB stage I am in.
Learn how to check your current adiCLUB stage in the app. Log in with your adiCLUB registered e-mail address and password. Select the "Acco... 詳細表示
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