I cannot select the "Place Order" button on the checkout screen. 【adidas sma...
There may be cases where the "Place Order" button is grayed out and cannot be selected due to the customer's account information or the information r... 詳細表示
Can I exchange or change the size?
We don’t accept exchanges for any reason other than defective product(s) or misdelivery, as we don’t have a system in place for exchanges at the cu... 詳細表示
Make sure to complete the return request procedure on the Online Shop website before your return. ■1. Write the return request number on the b... 詳細表示
Is there an easy way to display the adiCLUB membership card?
If you are using an iPhone or iPod touch, you can register your adiCLUB membership card in the "wallet" app on your device. Once you have regi... 詳細表示
Return procedure at directly managed stores
You may return products purchased from our online store at directly managed stores if they have not been used, and they are within 30 days of deliver... 詳細表示
I want to cancel my return request.
If you wish to cancel your return request after you have completed the return request process, you may cancel your return request from the Order Se... 詳細表示
My registered email address is an unknown address. 【CONFIRMED App】
When you sign in with your Apple ID for the first time in the Confirmed app, select 'Sign in with Apple'「Appleでサインイン」, and on the next screen, sele... 詳細表示
I want to return or exchange a product(s) purchased from a pre-order.
We do not accept returns or exchanges of pre-order products(s) due to customer reasons, as they fall under our non-returnable items. We apologize f... 詳細表示
Can I add, change, or cancel the delivery date/time preference after ordering?
Once an order is confirmed, it will be processed for shipment. Therefore, it is not possible to add room number, change the shipping address and ... 詳細表示
I'd like to check my delivery status.
For delivery status, check the " Notification of Shipment Completion "「発送完了のお知らせ」 e-mail sent after we have shipped your order. Before you con... 詳細表示
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