Return request procedure for returnable product(s)
We accept the return of product(s) purchased from this online store for the customer's convenience if they are within 30 days of delivery and don’t... 詳細表示
This section explains how to log out of adiCLUB membership on the adidas App. First, select the "Account"「アカウント」 icon in the upper right corne... 詳細表示
How do I display my adiCLUB digital membership card?
≪Smartphone≫ 【1】 Login here with your e-mail address and password registered with adiCLUB. 【2】 Select "Digital Membership Card"「デジタル会... 詳細表示
Can I combine several adiCLUB accounts into one?
With respect to adiCLUB accounts, one account is issued per customer's e-mail address. In order to protect the customer information associated... 詳細表示
Return procedure at directly managed stores
You may return products purchased from our online store at directly managed stores if they have not been used, and they are within 30 days of deliver... 詳細表示
“3D Secure" is a name given to an authentication service recommended by credit card companies to secure credit card transactions for Internet sho... 詳細表示
My order was cancelled with out notice, why is it?
In the following cases, we may cancel your order without prior notice to you. ・When payment for an order fails to process. Payment by c... 詳細表示
This section explains how to log in as an adiCLUB members on the adidas App. ≪Log in with your e-mail address≫ First, select the "Account"「... 詳細表示
What types of credit cards do you accept?
Credit cards accepted for payment are VISA, Master, JCB, and AMEX. Only lump-sum payments are accepted. ※The charge to your credit card compan... 詳細表示
I have checked the delivery status on the Yamato Transport website and it say...
In this case, the shipment from our warehouse has been completed, but the registration by Yamato Transport may not have been completed. Orders... 詳細表示
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