Which shipping carrier do you use?
You will find the delivery company responsible for the delivery of the products in the " Shipping notification email "「発送完了のお知らせメール」 sent to you afte... 詳細表示
I received a call from an international caller after applying for the lotter...
Due to system reasons, you may receive a call from our international phone number to the phone number you entered during the adidas App lottery proce... 詳細表示
Can I cancel my order? 【adidas smartphone app】
Orders can be cancelled by the customer within 30 minutes of order completion (15 minutes for lottery sales) if the order is in the "New Order"「新... 詳細表示
Could you tell me about the wearability and sizing of the clothing?
The size and fitting of garments vary depending on the design, purpose, and materials used, as well as on the customer's body shape, the way custom... 詳細表示
I want to cancel because I made a mistake in the size, color, or quantity.
If you have ordered the wrong size, color, or quantity of the product, you may cancel your order if all of the following conditions are met <C... 詳細表示
I cannot use the coupon after it was cancelled due to a payment error.
If an order using a coupon is cancelled due to a payment error, the same coupon code cannot be reused on the next order. Thank you for your understan... 詳細表示
Can I reuse a coupon used on a cancelled order?
Each coupon has a set number of uses. If an order is cancelled after the coupon has been used up to the maximum number of times, the coupon cannot be... 詳細表示
“3D Secure" is a name given to an authentication service recommended by credit card companies to secure credit card transactions for Internet sho... 詳細表示
I was in the purchase process and received an error message. What should I do?
The following is an explanation for cases in which you are unable to access or operate the purchase process. If you encounter errors such as n... 詳細表示
What benefits can I receive as a member of adiCLUB?
The "level" changes according to the number of points you earn, and the benefits you receive will also vary accordingly. Levels begin with "Le... 詳細表示
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