The "Order Number" 「ご注文番号」issued upon completion of an order at the Online Shop is shown below in the "Order Completion Notification" 「注文完了のお知らせ」and "Shipmen... 詳細表示
Are there any benefits to registering as a member?
Free membership registration is a convenient way to shop at this online store. Membership registration offers the following advantages. ・E-mai... 詳細表示
Can I receive updates from adidas via email?
Once you sign up for adiCLUB, we will send you various information such as new product and sale announcements to your registered e-mail address via o... 詳細表示
Is it possible to wrap my order? 【adidas smartphone app】
Gift wrapping is available in our online store for a fee (330 yen, tax included). You can choose your preferable color (black or blue) for gif... 詳細表示
I want my product to be repaired because it is broken.
We do not repair any products other than golf products (shoes and caddie bags) because we are currently out of repair environment. We ask you to cont... 詳細表示
I cannot use the coupon after it was cancelled due to a payment error.
If an order using a coupon is cancelled due to a payment error, the same coupon code cannot be reused on the next order. Thank you for your understan... 詳細表示
Can I change the pickup period for products ordered through the in-store pick...
For Click & Collect (in-store pickup service) orders, please contact the designated store directly to discuss the pickup date. *You can check ... 詳細表示
I have unsubscribed from the newsletter, but I still receive emails.
For newsletters that have been scheduled for mailing, you may receive several e-mails after unsubscribing because of the difficulty in deleting a s... 詳細表示
How can I stop receiving the newsletter?
Here are the instructions for subscription cancellation. You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link. ... 詳細表示
What kind of information will I receive if I sign up for the newsletter?
The newsletter will send you information on the latest arrivals of new products and limited-edition products, special promotions, and other informati... 詳細表示
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