Can I cancel the order if the size does not fit when I try it on before picki...
If the size does not fit when trying on the product before picking it up at the store, you may cancel the order without receiving it. If you wish to cance... 詳細表示
Can I order multiple marking products at the same time?
For products that can be marked ( name-printing ) such as football uniforms, we are unable to accept multiple purchases at the same time with marking ( name-... 詳細表示
Can I use my coupon at the store?
Some of the coupons we offer can be used for in-store shopping. ※The conditions of use vary depending on the coupon you receive. Certain coupons can only ... 詳細表示
Can I combine campaign/sale discounts with coupon discounts?
Multiple coupons cannot be used on the same order, even if you have multiple coupons. Only one coupon can be used per order due to our system limitations. K... 詳細表示
Since this is a gift order, please don’t put the invoice in the package.
We do not ship orders without the INVOICE, as this is necessary in the event of a return for the customer's convenience or a product defect. However, it i... 詳細表示
Can I pay with electronic money?
Due to our system's reasons, electronic money is not available as a payment method in this online store. If you wish to pay with electronic money at our d... 詳細表示
What is the "Directly-managed store exclusive sales"?
Products marked as "Directly-managed stores only"「直営店限定」 on the product page are special products that can only be purchased at our directly-managed stores, ... 詳細表示
I want to change my date of birth. 【adidas smartphone app】
To change your registered date of birth on the adidas app, please follow the steps below. 【1】First, select the "Account"「アカウント」 icon in the up... 詳細表示
I want to delete products in my shopping cart 【adidas smartphone app】
To delete products from your shopping cart, please follow the steps below. 【1】First, select the "Shopping Cart" icon at the bottom of the appl... 詳細表示
How do I change the delivery location and date after ordering?
The information you provide in this online store includes your product delivery address information. Since the delivery address information is sh... 詳細表示
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