I want to change my date of birth. 【adidas smartphone app】
To change your registered date of birth on the adidas app, please follow the steps below. 【1】First, select the "Account"「アカウント」 icon in the up... 詳細表示
I want to make sure that I can return the product before purchasing it 【adida...
For products sold on the adidas App, products that can be returned within 30 days of purchase in unused condition are marked "returnable" on the prod... 詳細表示
I want to delete products in my shopping cart 【adidas smartphone app】
To delete products from your shopping cart, please follow the steps below. 【1】First, select the "Shopping Cart" icon at the bottom of the appl... 詳細表示
How do I change the delivery location and date after ordering?
The information you provide in this online store includes your product delivery address information. Since the delivery address information is sh... 詳細表示
I cannot use the coupon after it was cancelled due to a payment error.
If an order using a coupon is cancelled due to a payment error, the same coupon code cannot be reused on the next order. Thank you for your understan... 詳細表示
I have unsubscribed from the newsletter, but I still receive emails.
For newsletters that have been scheduled for mailing, you may receive several e-mails after unsubscribing because of the difficulty in deleting a s... 詳細表示
What kind of information will I receive if I sign up for the newsletter?
The newsletter will send you information on the latest arrivals of new products and limited-edition products, special promotions, and other informati... 詳細表示
The pattern of the product is different from the picture in the online store....
For products with a total pattern, the pattern may differ for each product depending on where the fabric is cut. ※The same applies to some product... 詳細表示
I forgot to enclose the INVOICE when I sent my return product(s).
When returning products to our warehouse, make sure to enclose the INVOICE with the return request number along with all accessories, including produ... 詳細表示
This manual will guide you through the refund procedure using CASH POST. ※T...
To proceed with the procedure smoothly, make sure you have your “Reception Number”, “Authentication Key 1” and “Authentication Key 2” on hand which i... 詳細表示
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