I ordered the wrong product(s) and want to exchange it.
We don’t accept exchanges for any reason other than defective product(s) or misdelivery, as we don’t have a system in place for exchanges at the cust... 詳細表示
I can’t participate in the drawing(lottery) with the message "An error has oc...
This section explains the cause of the error and its resolution. If your credit card has expired, has insufficient credit (debit balance), i... 詳細表示
The product has been used and stored for a long period of time and is defective.
Regardless of the conditions of storage or use, the quality of products will deteriorate due to various factors such as the passage of time, environm... 詳細表示
Discount won't be applied after entering the coupon code.
Some products are not acceptable for coupon use. (We are unable to provide information on whether or not the coupon can be used for certain products, as th... 詳細表示
Can you repair the products that I purchased?
We do not repair any products other than golf products (shoes and caddie bags) because we are currently out of repair environment. We ask you to contac... 詳細表示
What is a "nickname"「ニックネーム」 when submitting a review?
The nickname when submitting a review is the name that will appear in the review section of the product page. Pick any name you like and we will be h... 詳細表示
This is a discount coupon sent on the day of your birthday to customers who are registered members of this online store. *Coupons will not be given to reg... 詳細表示
Are men's size M and women's size M the same size (product dimensions)?
Our products are made according to the skeletal structure of each gender. Therefore, the actual size when worn may differ between men's and women's products ... 詳細表示
CASH POST is a money transfer service and a fund transfer operator under the jurisdiction of the Financial Services Agency. The service is managed and oper... 詳細表示
I received a refund email titled "CASH POST(キャッシュポスト)" but I don't know how t...
If you have any questions about the refund procedure at CASH POST, please refer to the following page on this FAQ website. ■This manual will g... 詳細表示
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