I want to know how to submit a product review.
Learn how to submit a product review in this online shop. ※To post a review, you need to register for an adiCLUB account. If you are not alrea... 詳細表示
What should I do if an error occurs during the order process with credit card...
Kindly check that the credit card details you have entered are correct. If the card details are correct, please contact your credit card company. ... 詳細表示
Can you send a receipt with the products?
The Online Shop is not able to send a receipt with the product due to our system's limitations. However, you can request a receipt yourself in the 'O... 詳細表示
What are the payment methods for in-store pickup service? 【Click&Collect】
The following payment methods are available for Click & Collect (in-store pickup service). ■Click & Collect (in-store pickup service) payment ... 詳細表示
Is it possible to make an order from a store for products that are SOLD OUT i...
As a matter of inventory management, we cannot get products that are out of stock in our online store from our directly-managed stores. The same goes... 詳細表示
Can I change my registered credit card information?
You can change your registered credit card information. If you wish to change the credit card information currently registered, you will need ... 詳細表示
No one was at the delivery address at the time of delivery and did not receiv...
When no one was at the delivery address, a delivery notice will be posted by the delivery company. Please contact the delivery company based on the inf... 詳細表示
I have not registered in My Account, can I return it?
If you do not have a My Account, simply fill in your order number and the email address you used to place the order on the Order Search screen below ... 詳細表示
Can I purchase or exchange accessory parts such as shoes, clothing and bags?
In this online store, some accessory parts may be available for purchase for some products. Let's look at the search form below to see what accessory... 詳細表示
I purchased an item in a store, but want to return it on the website.
Products(s) purchased at the store cannot be returned or exchanged at the online store. Any initial defects will be returned or exchanged. ... 詳細表示
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