I purchased an item in a store, but want to return it on the website.
Products(s) purchased at the store cannot be returned or exchanged at the online store. Any initial defects will be returned or exchanged. ... 詳細表示
I have discarded or lost my invoice. Even so can I return it
If the INVOICE is lost or damaged and unable to be sent with the return product(s), print out the Order Confirmation email. Write the return request ... 詳細表示
The smari service is a service that allows you to send your purchased product(s) back to us at your local Lawson store without having to fill out a s... 詳細表示
Can you repair baseball gloves?
We do not offer repair services for baseball gloves, as we do not have a repair environment or partner repair workshop. ※In case there is a suspicion of a... 詳細表示
Multiple purchase campaign discounts cannot be applied to in-store pickup pro...
For in-store pickup orders, only one product per order will be available for "in-store stock only"「店舗在庫のみ」 products due to product arrangements at the stor... 詳細表示
The color of the purchased product seems to be different from the image in th...
We photograph the colors of our products in our studio as close to the actual product as possible. However, depending on the environment of your devi... 詳細表示
I have registered for adiCLUB but have not received my welcome gift.
If you have not received a welcome gift (welcome coupon) after registering for adiCLUB, please check the following items first. 【1】Check if th... 詳細表示
Is it possible to reissue an invoice for NP deferred payment?
The deferred payment system for ordered products is supported by "NP deferred payment" of Net Protections, Inc. Please contact the NP Support Desk be... 詳細表示
You can issue your own delivery receipts from the Order History 「注文履歴」screen in My Account「マイアカウント」. (You can also issue a delivery receipt from t... 詳細表示
I would like to change the pick-up location. 【Click&Collect】
For products ordered for in-store pickup, the order is managed by the store, so our customer service cannot accept changes to the store where the pro... 詳細表示
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