I have received an email about renewing my adiCLUB level, can I use the poin...
Since these points are used to determine and maintain your adiCLUB membership level, they cannot be used as a discount or substitute for payment when... 詳細表示
Is it possible to follow-up with adiCLUB points after purchase?
We are not able to calculate or add points after purchase due to system reasons. Therefore, points cannot be later added. In addition, no adiC... 詳細表示
I presented my adiCLUB digital membership card and purchased a product, but m...
It may take up to one week for adiCLUB points to be awarded for products purchased by logging in to adiCLUB on our online store or by presenting yo... 詳細表示
I have not received my order with name prints (name marking).
For products ordered with name print (name & uniform number/marking/name imprinting), we will perform the name printing process after receiving your ... 詳細表示
I have typed in the wrong email address when placing my order, will I still r...
Even if you have not entered your correct e-mail address, your order will be processed and shipped, but you will not be able to confirm your order ... 詳細表示
Can I exchange product(s) ordered through the in-store pickup service [Click ...
We are unable to accept exchanges of products at the customer's convenience because we do not have an exchange system in place for requests for siz... 詳細表示
I have not received any contact after sending the return.
When the return product(s) arrives at our warehouse, we will not notify you that it has arrived. Once the return product(s) arrives and the departmen... 詳細表示
I ordered the wrong size and want to exchange it.
We don’t accept exchanges for any reason other than defective product(s) or misdelivery, as we don’t have a system in place for exchanges at the cust... 詳細表示
I have discarded or lost my invoice. Even so can I return it
If the INVOICE is lost or damaged and unable to be sent with the return product(s), print out the Order Confirmation email. Write the return request ... 詳細表示
I have a problem with a product(s) that I have just purchased. Can I return o...
If you find any problems with the product(s) you purchased, please contact us within 30 days of receipt of the product(s) to inform us of the following... 詳細表示
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