What is the Special Rewards Points, and how does it differ from Level Points?
Special Rewards Points refer to points that can be used to purchase benefits such as discount coupons, entry to events or lottery, and similar perks. ... 詳細表示
Do Special Reward Points have an expiration date?
Special Reward Points expire within 12 to 36 months. The relatively long duration allows you to choose rewards at your own pace. However, if you do not ear... 詳細表示
What can you do with Special Reward Points?
Special Reward Points are points that can be used to access rewards. You can use them for obtaining discount coupons and participating in lottery campaigns ... 詳細表示
If I cancel your entry for an event or a lottery, will the points be returned?
Yes, but only if you cancel your participation before the start of the lottery. You can confirm the start time of the lottery on the event and lottery page.... 詳細表示
Can I change the gift wrapping material color (black or blue) after I have pl...
Unfortunately, we do not accept changes to orders after they have been placed in our online store. Therefore, we are not able to change the color of the gift... 詳細表示
Can I order additional products to what I have already ordered?
Unfortunately, this online store does not accept changes to orders after it has been placed, nor can it accept additional orders to orders that have already ... 詳細表示
What is "Pay in-store at the time of pickup" when I order through the in-stor...
This is a payment method which allows you to pay when you pick up your Click & Collect (in-store pickup service) order at the store you have designated. Whe... 詳細表示
Since this is a gift order, please don't put the invoice in the package.
We do not ship orders without the INVOICE, as this is necessary in the event of a return for the customer's convenience or a product defect. However, it i... 詳細表示
What is "in-store pickup only"?
For products that are displayed as " Store Stock Only," 「店舗在庫のみ」orders must be placed for pickup at the store where the product is displayed. In addition,... 詳細表示
I want to specify the delivery date and time.
Delivery date and time can be specified on the order processing screen. ※We are unable to accept delivery on dates and times that are not displayed on the... 詳細表示
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