Can I order additional products to what I have already ordered?
Unfortunately, this online store does not accept changes to orders after it has been placed, nor can it accept additional orders to orders that have already ... 詳細表示
Can I order multiple marking products at the same time?
For products that can be marked ( name-printing ) such as football uniforms, we are unable to accept multiple purchases at the same time with marking ( name-... 詳細表示
Can I combine separate orders into one package to get free shipping?
We will not be able to combine multiple orders or apply free shipping to combined orders due to our system's inability to make changes after an order has bee... 詳細表示
What is the Special Rewards Points, and how does it differ from Level Points?
Special Rewards Points refer to points that can be used to purchase benefits such as discount coupons, entry to events or lottery, and similar perks. ... 詳細表示
If I cancel your entry for an event or a lottery, will the points be returned?
Yes, but only if you cancel your participation before the start of the lottery. You can confirm the start time of the lottery on the event and lottery page.... 詳細表示
If you level up, can you continue to use the benefits of the previous level?
Yes. As your adiCLUB membership level increases, you not only unlock new benefits but also retain access to the benefits from your previous level. These add... 詳細表示
Do level points have an expiration date?
adiCLUB membership level points are valid for only one year. However, not all membership level points expire simultaneously (excluding cases where all point... 詳細表示
What happens to my level when I use bonus exchange points?
Utilizing bonus exchange points does not have any impact on your adiCLUB membership level. The number of bonus exchange points you have doesn't influence yo... 詳細表示
Can you repair baseball gloves?
We do not offer repair services for baseball gloves, as we do not have a repair environment or partner repair workshop. ※In case there is a suspicion of a... 詳細表示
Shoelace length is different on the left and right.
Regarding the length of shoelaces, there is a maximum difference of 10 cm between left and right laces, which is within our tolerance. If there is a differen... 詳細表示
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