Is there an easy way to display the adiCLUB membership card?
If you are using an iPhone or iPod touch, you can register your adiCLUB membership card in the "wallet" app on your device. Once you have regi... 詳細表示
Is it possible to return the product(s)?
You may return products purchased from our online store if they are marked "returnable" at the time of purchase, within 30 days of delivery, and if t... 詳細表示
I want to know when the product was manufactured.
The date of manufacture of our products is indicated on the product itself. Kindly check the product you have at your hand. 【Shoes】 The month and year ar... 詳細表示
I cannot select the "Place Order" button on the checkout screen. 【adidas sma...
There may be cases where the "Place Order" button is grayed out and cannot be selected due to the customer's account information or the information r... 詳細表示
The desired payment method is not displayed during the ordering process.
If the desired payment method is not displayed during the ordering process, please try the following solutions. ■ If only specific payment methods (such a... 詳細表示
“3D Secure" is a name given to an authentication service recommended by credit card companies to secure credit card transactions for Internet sho... 詳細表示
I have checked the delivery status on the Yamato Transport website and it say...
In this case, the shipment from our warehouse has been completed, but the registration by Yamato Transport may not have been completed. Orders... 詳細表示
I would like to know how to choose tennis shoes.
When choosing tennis shoes, please select shoes with soles suitable for each court surface. 【Hard Court】 A hard court refers to a court with a surface ma... 詳細表示
What is "in-store pickup only"?
For products that are displayed as " Store Stock Only," 「店舗在庫のみ」orders must be placed for pickup at the store where the product is displayed. In addition,... 詳細表示
My order has not been shipped as scheduled.
It may take some time to ship your order due to an increase in the number of orders following a sale or other event. After the product has been shipp... 詳細表示
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