Regarding shoe sizes, which overseas sizes, such as US and UK sizes, apply to...
We do not provide overseas size information for the shoes sold by adidas Japan, as the product standards differ depending on the model and purpose of use of ... 詳細表示
Where does each product come from?
Product country of origin is indicated in the "Country of Origin" section of the product page in the online store, on the product's sewing tag, and on the en... 詳細表示
Can you repair baseball gloves?
We do not offer repair services for baseball gloves, as we do not have a repair environment or partner repair workshop. ※In case there is a suspicion of a... 詳細表示
How can I make a purchase (guest purchase) without registering as a member?
This section explains the procedure for making a guest purchase (purchase without registering as a member) in our online store. ≪PC≫ Add the products you... 詳細表示
Can I order multiple marking products at the same time?
For products that can be marked ( name-printing ) such as football uniforms, we are unable to accept multiple purchases at the same time with marking ( name-... 詳細表示
Can I cancel the order if the size does not fit when I try it on before picki...
If the size does not fit when trying on the product before picking it up at the store, you may cancel the order without receiving it. If you wish to cance... 詳細表示
Can I combine separate orders into one package to get free shipping?
We will not be able to combine multiple orders or apply free shipping to combined orders due to our system's inability to make changes after an order has bee... 詳細表示
Can I cancel my order that was placed for in-store pickup service and is now ...
Orders that are being prepared for shipment in our online store cannot be cancelled due to our system reasons. Thank you for your understanding in advance. ... 詳細表示
I want to cancel my order for in-store pickup. 【Click&Collect】
Cancellation for orders placed as Click & Collect (in-store pickup service) orders will vary depending on the status of the order. You can cancel your ord... 詳細表示
I want to cancel the order which status is Preparing for Shipment or has alre...
If the status of your order is "Preparing to ship"「出荷準備中」 or "Payment received," 「入金済み」 30 minutes has passed the cancellation time limit that we have set, t... 詳細表示
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