Where can I check the various coupons offered by adiCLUB?

You can check the adiCLUB Rewards coupon by the following methods. ≪Smartphone≫ Login here with your registered account information. After lo... 詳細表示

What happens to my adiCLUB points if I return my order?

If you return a purchased product, the adiCLUB points for the returned product will be deducted from your total points. You will be downgraded... 詳細表示

Can I get points for products purchased before becoming an adiCLUB member?

The adiCLUB point system is a service provided exclusively to adiCLUB members. Therefore, adiCLUB points cannot be awarded for products purchased bef... 詳細表示

I want to change my membership information【app】

To change your membership information on the adidas app, please follow the instructions below. First, select the "Account"「アカウント」 icon in ... 詳細表示

How long does it take for the tracking number to be reflected in the delivery...

It may take several hours to a day for the tracking number to be reflected by the delivery company. ※When the volume of shipments in our onlin... 詳細表示

The quantity of goods received was insufficient, what should I do?

We apologize for any inconvenience caused by the delivery of your order through our online store. We will check the delivery status of your or... 詳細表示

How much is the shipping fee?

The delivery charge is a flat rate of 680 yen regardless of the delivery area. Check below for the conditions of free shipping. 【Free shippi... 詳細表示

I want to know if a product(s) is returnable before buying it.

Regarding products sold in our online stores, products that can be returned within 30 days of purchase in an unused condition are marked as "returnable" ... 詳細表示

Can I return multiple products in one package?

If there is more than one product to be returned for the customer's convenience, it is possible to return them all together in the same package for r... 詳細表示

I would like to cancel the return of a product(s) for which I have completed...

If you want to cancel your return request after you have completed the return request process, please go to your "My Account" page of our online stor... 詳細表示