I want to check if you have received my return after I sent it.

In order to prevent any possible mix-up of returned product(s), we don’t contact you immediately after the return arrives. We appreciate your underst... 詳細表示

Is it still possible to return a product(s) even if the paper tag (price tag...

Even if the paper tag (price tag) has been removed from the product(s) before returning it, if the paper tag (price tag) itself is not stained or damag... 詳細表示

Where can I get a return address and phone number?

If any of the following apply to you, you can check the return address. ・You have already completed the return request procedure and have been... 詳細表示

What are "Reception Number", "Authentication Key 1" and "Authentication Key 2...

"Reception Number", "Authentication Key 1" and "Authentication Key 2" are passwords required for the CASH POST refund procedure. When refund will be... 詳細表示

If the English FAQ has not solved your problem, click here.

Thank you for visiting the adidas Online Shop. If the English FAQs we have available do not resolve your issue, please feel free to contact us as w... 詳細表示