Why is the refund amount less than the purchase price?
This section explains the reasons why the refund amount after a return is less than the purchase price. 【1】 In the event of a Customer Conv... 詳細表示
You can cancel your order by yourself if the order status is "New Order" 「新規受注」or "Waiting for Payment" 「入金待ち」and the Cancel button is displayed on... 詳細表示
May I ask the reason for the difference between the "earliest delivery date" ...
The "earliest possible delivery date" 「最短お届け日」listed on the product page and the earliest possible date specified in the "delivery date specification... 詳細表示
I want to send it as a gift, so I would like the amount on the price tag and...
The price of purchased products is usually listed on the product's paper tag (price tag) and on the INVOICE (delivery note) If you would like ... 詳細表示
Where can I get a return address and phone number?
If any of the following apply to you, you can check the return address. ・You have already completed the return request procedure and have been... 詳細表示
What is "Pay in-store at the time of pickup" when I order through the in-stor...
This is a payment method which allows you to pay when you pick up your Click & Collect (in-store pickup service) order at the store you have designated. Whe... 詳細表示
Which shipping carrier do you use?
You will find the delivery company responsible for the delivery of the products in the " Shipping notification email "「発送完了のお知らせメール」 sent to you afte... 詳細表示
I have not received my birthday coupon.
Birthday coupons are offered as an adiCLUB member benefit to customers who have turned on their newsletter delivery preferences. ■About adiCLU... 詳細表示
If your order has not been shipped, please check the estimated delivery date indicated in the "Shipment Completion Notification" 「注文受付完了のお知らせ」e-mail,... 詳細表示
When I check the delivery status of Yu-Pack, the message "Tracking Number not...
Even if the order has been shipped, the message "Tracking Number not found" may appear. The shipment has been completed from our warehouse and the co... 詳細表示
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