The delivery charge is a flat rate of 680 yen regardless of the delivery area. Check below for the conditions of free shipping. 【Free shippi... 詳細表示
I want to change my membership information【app】
To change your membership information on the adidas app, please follow the instructions below. First, select the "Account"「アカウント」 icon in ... 詳細表示
I want to check what adiCLUB stage I am in.
Learn how to check your current adiCLUB stage in the app. Log in with your adiCLUB registered e-mail address and password. Select the "Acco... 詳細表示
Where can I check the various coupons offered by adiCLUB?
You can check the adiCLUB Rewards coupon by the following methods. ≪Smartphone≫ Login here with your registered account information. After lo... 詳細表示
An "error number" appears on the screen during the member registration or ord...
The information you have entered during registration or ordering may fall under Article 9 of this Online Shop Membership Agreement. Article 9 ... 詳細表示
What should I do if I cannot receive my in-store pickup order by the due date...
Orders for in-store pickup service (Click & Collect) must be picked up at the designated store "within 7 days from the date of receipt of the pickup ... 詳細表示
What do I need to bring to pick up my in-store pickup order? 【Click&Collect】
We will check your order number as shown in your order confirmation email or your identification (driver's license, insurance card, passport, etc.) ... 詳細表示
What are the payment methods for in-store pickup service? 【Click&Collect】
The following payment methods are available for Click & Collect (in-store pickup service). ■Click & Collect (in-store pickup service) payment ... 詳細表示
Is it possible to change an order placed for in-store pickup to home delivery...
You can only pick up your order at the store you specified when you placed your order. ※Once your order is confirmed, we are unable to change ... 詳細表示
My purchase amount is more than 13,200 yen, but I'm being charged for shipping
For orders exceeding 13,200 yen (including tax) after logging in as an adiCLUB member, there is no shipping charge. Also, orders for store pickup wil... 詳細表示
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