Can you send a receipt with the products?
The Online Shop is not able to send a receipt with the product due to our system's limitations. However, you can request a receipt yourself in the 'O... 詳細表示
Is it possible to issue a receipt for products purchased by cash-on-delivery?
In the case of cash on delivery (COD) purchases, the delivery company is the collection agent and the driver's receipt at the time of delivery is the... 詳細表示
Can I cancel my order after the available cancellation period?
Once the 30-minute cancellation period has passed after order process is complete, we are unable to cancel the order due to our system's reasons and ... 詳細表示
The color of the purchased product seems to be different from the image in th...
We photograph the colors of our products in our studio as close to the actual product as possible. However, depending on the environment of your devi... 詳細表示
The insoles of the shoes purchased are not properly attached to the shoes.
The insoles of our shoes, with the exception of a few, are made with an environmentally friendly glue, so they may not fully stick to the shoes when ... 詳細表示
I want my product to be repaired because it is broken.
We do not repair any products other than golf products (shoes and caddie bags) because we are currently out of repair environment. We ask you to cont... 詳細表示
I have submitted a product review and it has been published but I have not be...
You can only earn adiCLUB points for product reviews up to 10 times per year after registering with adiCLUB. ※The amount of points earned will be ... 詳細表示
When do adiCLUB points expire?
adiCLUB points are valid for 12 months. Generally, points expire at the end of 12 months from the month in which they were awarded. For exa... 詳細表示
How long are points valid for?
adiCLUB points will expire 12 months from the date they are earned. ※As a general rule, they expire at the end of the month 12 months later. ... 詳細表示
I placed an order for convenience store pickup, but there is no authorizatio...
The authorization number for the convenience store pickup service will be displayed on the Order History「注文履歴」 page of My Account 「マイアカウント」approximat... 詳細表示
315件中 51 - 60 件を表示