I placed an order for convenience store pickup, but there is no authorizatio...

The authorization number for the convenience store pickup service will be displayed on the Order History「注文履歴」 page of My Account 「マイアカウント」approximat... 詳細表示

Can you tell me about your marking services?

This is a extra service that allows you to have the name or number of a player you have selected at the time of purchase marked on some of the produc... 詳細表示

Is there an additional charge for marking products?

If you apply for marking at the same time as ordering products subject to marking, a separate marking fee will be charged. ※Applicable products ar... 詳細表示

What is a "nickname"「ニックネーム」 when submitting a review?

The nickname when submitting a review is the name that will appear in the review section of the product page. Pick any name you like and we will be h... 詳細表示

I would like to change my registered e-mail address. 【adidas smartphone app】

Due to system reasons, it is not possible to change your registered e-mail address from the adidas application. Thank you for your understanding in a... 詳細表示

I have not received any emails from the online shop.

In the event that you were not receiving the order receipt email or shipping confirmation email from our online store, please check the following set... 詳細表示

I want to change or check my registered information in the online store.

You can check or change your information registered with adiCLUB on our website. ※The adidas app will not let you change your e-mail address. ... 詳細表示

I receive your newsletter, but I cannot log in to the adidas Online Shop.

In the event that you have received our newsletters but are unable to log in to this online store, you may not have completed your registration for t... 詳細表示

What is the "ReCAPTCHA" (I am not a robot"私はロボットではありません") that appears durin...

This online store uses an image authentication system called "ReCAPTCHA" to prevent unauthorized registration and ordering by automated programs. ... 詳細表示

Are there any benefits to registering as a member?

Free membership registration is a convenient way to shop at this online store. Membership registration offers the following advantages. ・E-mai... 詳細表示