Is it still possible to return a product(s) even if the paper tag (price tag...
Even if the paper tag (price tag) has been removed from the product(s) before returning it, if the paper tag (price tag) itself is not stained or damag... 詳細表示
Return procedure at directly managed stores
You may return products purchased from our online store at directly managed stores if they have not been used, and they are within 30 days of deliver... 詳細表示
Is it possible to return sale or outlet product(s)?
You may return products purchased from our online store if they are marked "returnable" at the time of purchase, within 30 days of delivery, and if... 詳細表示
When will you contact me after I send in my return?
After the return product(s) arrives at our warehouse, our staff will check the condition of the product(s). After checking the condition, we will ema... 詳細表示
Make sure to complete the return request procedure on the Online Shop website before your return. ■1. Write the return request number on the b... 詳細表示
How long does it take to receive a refund after returning product(s)?
After completing the return request process, we kindly ask you to send the product(s) to the designated address. After the product arrives at our war... 詳細表示
I would like to cancel the return of a product(s) for which I have completed...
If you want to cancel your return request after you have completed the return request process, please go to your "My Account" page of our online stor... 詳細表示
I have a problem with a product(s) which I purchased in a store. Can I retur...
If you have a problem with our adidas products purchased in-store, contact us using our e-mail inquiry form with the following information. ※We ar... 詳細表示
Can I return multiple products in one package?
If there is more than one product to be returned for the customer's convenience, it is possible to return them all together in the same package for r... 詳細表示
The smari service is a service that allows you to send your purchased product(s) back to us at your local Lawson store without having to fill out a s... 詳細表示
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