Is it possible to return the product to a store other than the store where I ...
Products(s) ordered through the online store can be returned to a different store than where you received them. In this case, please bring your order... 詳細表示
I want to check if you have received my return after I sent it.
In order to prevent any possible mix-up of returned product(s), we don’t contact you immediately after the return arrives. We appreciate your underst... 詳細表示
I ordered the wrong size and want to return it.
You may return products purchased from our online store if they are marked "returnable" at the time of purchase, within 30 days of delivery, and if... 詳細表示
I want to return a product(s) purchased from Rakuten Ichiba.
You may return products (Excluding Sale and Outlet product) purchased from Rakuten Ichiba if they are marked "returnable" at the time of purchase, wi... 詳細表示
I have a problem with a product(s) that I have just purchased. Can I return o...
If you find any problems with the product(s) you purchased, please contact us within 30 days of receipt of the product(s) to inform us of the following... 詳細表示
I have discarded or lost my invoice. Even so can I return it
If the INVOICE is lost or damaged and unable to be sent with the return product(s), print out the Order Confirmation email. Write the return request ... 詳細表示
Return request procedure for returnable product(s)
We accept the return of product(s) purchased from this online store for the customer's convenience if they are within 30 days of delivery and don’t... 詳細表示
I want to cancel my return request.
If you wish to cancel your return request after you have completed the return request process, you may cancel your return request from the Order Se... 詳細表示
Can I return product(s) ordered with the in-store pickup service [Click&Colle...
You may return the product(s) purchasing from our online shop for your convenience if it is within 30 days of delivery and does not fall under any of... 詳細表示
I want to return or exchange a product(s) because I received a product(s) dif...
If you have received a product(s) that is not the same as the product(s) you ordered from our online store, contact us within 8 days of receiving the... 詳細表示
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