Is it possible to ship my order outside of Japan?

This online store is not able to ship orders outside of Japan, as orders placed through this online store are for delivery within Japan only. Also, o... 詳細表示

How much is the shipping fee?

The delivery charge is a flat rate of 680 yen regardless of the delivery area. Check below for the conditions of free shipping. 【Free shippi... 詳細表示

I have checked the delivery status on the Yamato Transport website and it say...

In this case, the shipment from our warehouse has been completed, but the registration by Yamato Transport may not have been completed. Orders... 詳細表示

I'd like to check my delivery status.

For delivery status, check the " Notification of Shipment Completion "「発送完了のお知らせ」 e-mail sent after we have shipped your order. Before you con... 詳細表示

My order has not been shipped as scheduled.

It may take some time to ship your order due to an increase in the number of orders following a sale or other event. After the product has been shipp... 詳細表示