Make sure to complete the return request procedure on the Online Shop website before your return.

 

■1. Write the return request number on the back of the invoice

 

■2. Put the invoice in the package in which it was shipped, and ship the product and any accessories or packaging in the same condition as when you received it.

 

■3. Send it to the designated address within the period of time.

 

■4. We will check the condition of the returned products in order

(It may take from 1 to 7 days after arrival to complete the confirmation.)

※If the product does not meet our criteria for return, we will send it back to you.

 

■5. Refund Procedure

If there is no problem with the condition of the product, we will begin the refund process. The actual refund time will vary depending on the payment method used at the time of purchase, and may take from one day to up to three months.

 

※In the case of a return for the customer's convenience, the customer is responsible for shipping and handling charges at the time of purchase, gift wrapping, and prepaid shipping charges at the time of return, whether or not you are a registered member. If there is any problem or shipment error with your purchase, please contact customer service