If the desired payment method is not displayed during the ordering process, please try the following solutions.

 

■ If only specific payment methods (such as NP after payment) are not displayed:
The payment methods available may differ depending on the ordered items, contents, and access methods to this online shop (adidas app/website).
The payment method not displayed during the order process for your desired content is not available. Please be aware of this beforehand. 
※ Please check here for details on each payment method.

 

■ If the input field for credit card payment information or the payment method selection button is missing:
There may be restrictions on the use of your credit card. Please check this page and contact our customer service.

 

■ If all payment methods are not displayed:
If you are using this online shop from the adidas app, please uninstall the app, reinstall it, and proceed with the ordering process again with your desired content.

If you are using the smartphone version or PC version of this online shop's website, please delete the browsing history of your web browser and proceed with the ordering process again with your desired content.

 

※ The methods for uninstalling/reinstalling the app and deleting browsing history may vary depending on the device you are using. Please contact the manufacturer of your device directly for more information.

 

If the issue is not resolved even after trying the above solutions, please contact our customer service.

 

【Please click here to fill out the inquiry form.】